About Our Return Policy
At Annisseau, we want you to be completely satisfied with your purchase of women’s clothing. If for any reason you’re not satisfied, we offer a straightforward return policy to make the process as easy as possible.
- You have 20 days from the date of purchase to initiate a return.
Eligibility for Returns
To be eligible for a return, your item must be:
- In the same condition as when you received it
- In its original packaging
How to Initiate a Return
To start the return process, please follow these steps:
- Contact our customer support team via email at [email protected] to request a Return Authorization (RA) number.
- Once you have received your RA number, securely package the item(s) you wish to return, including a copy of the original packing slip.
- Clearly mark the RA number on the outside of the package.
- Ship the package to:Annisseau Returns 1430 Sampson Street OLCOTT, NY 14126 United States
- Upon receiving and inspecting your returned item(s), we will notify you of the approval or rejection of your refund.
- If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment.
Unfortunately, we do not offer direct exchanges at this time. To exchange an item, please follow the return process, and then place a new order for the desired item.
If you have any questions or need further assistance with your return, please contact us at [email protected].
Thank you for choosing Annisseau. We appreciate your business and aim to provide you with the best shopping experience.